FAQ

  • When will the next Carnival take place?

    The 64th edition of the Québec Winter Carnival will be held from January 26th to February 11th, 2018. The Carnival parades will be held on February 3 (in Charlesbourg) and February 10 (in Upper Town).

  • Where and when can I get the Carnival Effigy?

    The Carnival Effigy* is your pass for 17 days of celebration on our main sites. Starting December 1, the Effigy will be available on presale for $10 in participating Couche-Tard locations in the Quebec City area, online and at the Carnival Shop. From January 1 onwards, the Effigy will be available for its regular price ($15). Starting January 9, the Effigy will be available only in participating Couche-Tard locations in the Quebec City area and at the Carnival Shop. Finally, from January 26 until the end of the 2018 Carnival, the Effigy will be available at the entrance of Carnival sites on top of its other sales points.

    * Effigy: A little plastic figurine of Bonhomme Carnival that you hang to your coat. Sales of this figurine are the Carnival’s main source of funding.

  • Where and when can I get the Carnival program?

    Part of the 2018 program is already available in the “Program” section of our website. The full program will be revealed on January 18, 2018. Stay informed by signing up for our newsletter at the bottom of our website’s home page.

  • Where can I find tourist information?

    Call 1 866 422-7628 for information about the Carnival’s program. For a hotel reservation or if you need more specific information to plan your stay, call 1 877 783-1608.

    Consider visiting the Québec City TourismTourisme Québec and Groupe Voyages Québec websites to plan your stay.

    During the Carnival, we offer an Info-Carnaval information kiosk near Bonhomme’s Ice Palace, at the Loto-Québec Zone. For more information, call the Carnival at 1 866 422-7628.

  • I need promotional material for my classroom. Whom should I contact?

    Some game notebooks are available on our Website in the School Zone. Just print them out and make copies for your students. You can also order previous Carnival Effigies and posters by writing to reception@carnaval.qc.ca. You will be charged $0.12 per Effigy, plus shipment.

  • Can I warm up anywhere?

    All our sites are outdoors, so most activities take place outside. However, you can warm up at several locations. A heated tent can be found at Bonhomme’s World Presented by Hydro-Québec. At the Loto-Québec Zone, the SAQ Bistro is a great place to sit down and recover from the cold. Restaurant and bar services are also available at the Bistro.

  • I’d like to see Bonhomme during the Carnival. Where should I go?

    Bonhomme attends all major Carnival activities, including the special weekend activities (e.g., the Night Parades, the Canoe Race, the St-Hubert Snow Bath, etc.). He travels the sites throughout the Carnival. For more information, head to the Info-Carnaval kiosk at the Loto-Québec Zone.

  • Where are the Carnival sites?

    The Carnival offers most of its themed activities over five sites that are within walking distance of one another: place de l’Assemblée-Nationale, the parc de l’Esplanade, the parc de la Francophonie, place George-V and the Grande Allée. All these sites are in the middle of Old Quebec City.

    Click here to download the 2018 Carnival map (French). 

  • What are the routes of the two Night Parades?

    The Parades will take place in the borough of Charlesbourg and in Upper Town. They respectively travel over 4.2 km and 3.5 km.

    Charlesbourg Night Parade

     

    Upper Town Night Parade

     

  • Can I eat on site?

    You may eat on all our sites. If you bring your own lunch, you may eat it at the Rest Area on Bonhomme’s World Presented by Hydro-Québec. This heated tent includes seating for the whole family, in limited amounts. This is the only heated area where you may eat food you brought yourself, but you may also eat your own food outdoors.

    The Loto-Québec Zone includes the SAQ Bistro, which offers a restaurant service featuring comfort food and a welcoming ambiance inside a heated tent. A Beaver Tails kiosk can also be found on site for sugar lovers.

    Jos’ Camp Presented by Videotron includes Jos’ Cabin. Inside, you can notably sample beer-and-sausage combos.

    Hot drinks are also available at all our bars and restaurants.

  • Is there special access for the mobility-impaired?

    No special access routes are available to the mobility-impaired as all our sites are outdoors. Nonetheless, to ensure easy and secure access to our sites, snow and ice will be cleared from all routes leading to the various activities. Mobility impaired persons are allowed on our sites, but the terrain may be difficult to traverse. For security reasons, all motorized vehicles are prohibited on Carnival sites. Also note that the Quebec Winter Carnival is a partner of the Tourist and Leisure Companion Sticker for the National Capital region. If you have special needs, please write to us to let us know.

  • Are restrooms and diaper changing stations available?

    Public restrooms are available at Bonhomme’s World Presented by Hydro-Québec, at the Loto-Québec Zone, at Jos’ Camp Presented by Videotron and on the pedestrian-only section of Grande Allée. Diaper changing stations are only found at Bonhomme’s World.

  • Do any activities require advance booking?

    Most Carnival activities require no reservation—simply wear your Effigy (the Carnival pass).

    All Effigy purchases include a ticket for free signup to Odyss Land of Ice. You can book your place for this activity online or at the kiosks installed for this purpose at the Loto-Québec Zone.

    You must buy a special ticket to attend the Restaurant Partners’ Cocktail or to try out the Night Parade or Canoe Race VIP experiences. For more information, contact the Carnival at 1 866 422-7628.

  • Where can I buy Carnival ornaments and souvenirs?

    Carnival souvenirs and ornaments are available on our online store. During the event, specialty boutiques offer Carnival-themed products near Bonhomme’s Ice Palace (Loto-Québec Zone) and on the Grande Allée site. From January 22 to February 9, 2018, the Carnival Shop at 205, boulevard des Cèdres will be open Monday to Friday from 8:30 a.m. to noon and from 1 p.m. to 4:30 p.m. 

  • I’d like to go to the Carnival. Which weekend would suit me best?

    Part of the 2018 program is already available in the “Program” section of our website. The full program will be revealed on January 18, 2018. Stay informed by signing up for our newsletter at the bottom of our website’s home page.

  • Can I bring my dog to the Carnival sites?

    Dogs are allowed outdoors on Carnival sites. However, your animal must be on a leash and you must keep an eye on it at all times. Animals are not allowed inside some specific areas and activities, like Odyss Land of Ice and the interior of closed pavilions.

  • Is it possible to rent or buy a costume of Bonhomme?

    No costume of Bonhomme is available for renting or buying. For any other souvenir, please visit our online shop or the Carnival souvenir shops.

  • What is the schedule of Carnival sites?

    Loto-Québec Zone

    Friday January 26, 2018: 6:30 p.m. to 11 p.m.
    Monday to Thursday: noon to 10 p.m.
    Friday and Saturday: 10 a.m. to 11 p.m.
    Sunday: 10 a.m. to 10 p.m.
    Sunday February 11, 2018: 10 a.m. to 4 p.m.

    Jos’ Camp Presented by Videotron

    Friday January 26, 2018: 7 p.m. to 11 p.m.
    Monday to Thursday: noon to 6 p.m.
    Friday and Saturday: 10 a.m. to 10 p.m.
    Sunday: 10 a.m. to 6 p.m.
    Sunday February 11, 2018: 10 a.m. to 4 p.m.

    Bonhomme’s World Presented by Hydro-Québec

    Friday January 26, 2018: closed
    Monday to Thursday: noon to 5 p.m.
    Friday and Saturday: 10 a.m. to 5 p.m.
    Sunday: 10 a.m. to 10 p.m.
    Sunday February 11, 2018: 10 a.m. to 4 p.m.

    Grande Allée

    Friday January 26, 2018: 7 p.m. to 11 p.m.
    Monday to Thursday: noon to 6 p.m.
    Friday and Saturday: 10 a.m. to 10 p.m.
    Sunday: 10 a.m. to 6 p.m.
    Sunday February 11, 2018: 10 a.m. to 4 p.m.

    Place George-V

    Open at all times from Friday January 26, 2018 at noon to Sunday February 11, 2018 at 4 p.m.

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