Plan your stay

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Plan your stay —  Q&A

Frequently asked questions

Access to the Gougoune et Doudoune site is free. However, if you want to participate in the activities, you will need to get a pass. The Carnival Effigy will not allow you to participate in the activities, even during the Carnival period.   DAILY PASS Children (12 years and under): $15 + tax Adults: $25 + tax   SEASON PASS Children (12 years and under): $54 + tax Adults: $79 + tax

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Find the impressive climbing bear, a giant ball pit, a three-electric-ski track, an introduction to ice canoeing on snow, the Blizz slide, games for the whole family, a Carnival exhibition, the Carnival Symposium presented by Lépine Cloutier / Athos, and much more. Vidéotron shuttles will be available for free at certain times. For more information, visit the page right here.

CopiloFind the impressive climbing bear, a giant ball pit, a three-electric-ski track, an introduction to ice canoeing on snow, the Blizz slide, games for the whole family, a Carnival exhibition, the Carnival Symposium presented by Lépine Cloutier / Athos, and much more. Vidéotron shuttles will be available for free at certain times. For more information, visit the page right here.

For a total of 34 days, Gougoune and doudoune will be open from 10 AM to 5 PM, according to the following schedule:

 

December 21 to January 5 (including December 25 and January 1!) ;

January 11-12 ;

January 18-19 ;

January 25-26 ;

February 1-2 ;

February 7 to 16.

Here’s what you'll find in 2025:
  • February 7: Mariana Mazza, DJ Danick Bastien and guests at the Opening Show;

  • February 8: Habstrakt, Tizi, Capozzi, Mvngo, Ben Willo and TomDūno at the Electro Frette UEF (Unity Electro Festival);

  • February 13: Souldia and Eman at the Hip Hop Evening;

  • February 14: Sara Dufour and David Pineau at the Franco Evening;

  • February 15: Karma Kameleons at the 80s After-Parade Evening.

  Want to make the most of the moment? Get your VIP Experience! It includes:
  • Independent entry;
  • Access to the elevated terrace, offering the best view of the show;
  • 2 drinks;
  • Exclusive bar and restroom services;
  • Heated stations.
  More details here.
  • Information Kiosk: Visit the information kiosk for answers to all your questions.
  • Lost Children Program: For your child’s safety, stop by the information kiosk or ticket booths to receive an identification ticket for your child. Simply write your name and phone number to ensure we can contact you easily if they get lost.
  • Transportation Options: Get to the Carnival using RTC, Amigo Express, or for the more adventurous, by winter bike! A dedicated bike parking station will be available on-site.
  • Vidéotron Shuttles: The Vidéotron Shuttles are here to help you travel easily between Upper Town and the Gougoune et Doudoune ephemeral site, a special production of the Québec Winter Carnival, located at Espace Quatre Cents.
  • Family Space - Gladius:  A family-friendly zone offering various games for all ages, along with essential services such as changing tables, bottle warmers, and a breastfeeding area for parents.
  • Vidéotron DEP (Festival Support): The Vidéotron DEP is designed to enhance your Carnival experience, offering hand warmers, lip balm, cellphone charging stations, secure lockers, and much more to ensure your comfort throughout the event.
First, the Night Parades are available for $79 + taxes for adults and $54 + taxes for children. Ticket holders can enjoy the unforgettable experience of a Night Parade in a grandstand with a fleece cover and access to our bar service (until the start of the parade). For sports enthusiasts, the Quebec-Lévis Crossing allows them to enjoy the Quebec Government Canoe Race with bar service and the best view of the canoers. The cost is $71 + taxes. And for music lovers, our Musical Evenings on the Loto-Québec Stage are all offered as Privilege Experiences for $79 + taxes. This ensures a seat and also includes exclusive entrance, a magnificent view of the stage, warming stations, and two beverages.
Thanks to The Vidéotron Shuttles, travel easily between Upper Town, Quartier Petit Champlain, and the Gougoune et Doudoune ephemeral site, a production by the Québec Winter Carnival, located at Espace Quatre Cents. December 21 to January 5, 9:30 AM to 5:30 PM: Circuit: Espace Quatre Cents → Quai Chouinard (corner of Quai 22) → Place d’Youville (near Porte Saint-Jean). During the Carnival (February 7 to 16, 2025), 9:30 AM to 5:30 PM: Circuit: Espace Quatre Cents → Quai Chouinard (corner of Quai 22) → Parc de la Francophonie (corner of d’Artigny and Jacques-Parizeau). Shuttle Frequency: Every 30 minutes.   Click here for more info about schedules and routes.
The 71st edition of the Quebec Winter Carnival will be held from February 7 to 16, 2025.
The Carnival sites (Loto-Québec Zone, Juke-box Kraft, Scotiabank Sculpture Garden) are open from February 7 to 16, 2025, following the next schedule:   Friday: 5 pm - 11 pm Saturday: 10 am - 11 pm Sunday: 10 am - 6 pm Monday: 12 pm - 8 pm Tuesday: 12 pm - 8 pm Wednesday: 12 pm - 8 pm Thursday: 12 pm - 8 pm Friday: 12 pm - 11 pm Saturday: 10 am - 11 pm Sunday: 10 am - 6 pm
The Effigy is the official pass for the Quebec Winter Carnival. Made in Quebec from recycled maple tubing, it provides access to activities of the Carnaval de Québec. The The Effigy also grants you access to a winter discount booklet, including coupons valid at several merchants, as well as discounts and privileges at various events during the winter season. In 2025, 2 types of Effigy are in circulation: a yellow one and a blue one, distributed randomly. Both offer the same benefits! Effigy is not required for children aged 12 and under. Also, the Effigie is not applicable on the Gougoune et doudoune event. Click here to learn more.
The Effigy is obligatory for children 13 years and over.
All purchases of Effigies, ticketed activities and merch are not refundable, exchangeable or transferrable. Consult the purchase policy for more details.
Smoking is prohibited on the Carnival sites.
All our sites are accessible to people with reduced mobility. However, there is no particular access to our outdoor sites. We clear access from snow to all activities for safety and accessibility. People with reduced mobility can enter the sites, but the access roads may be difficult to use. We strongly recommend that people with reduced mobility be accompanied. *Accompanying persons can enter the sites and musical evenings free of charge when the person with reduced mobility has their effigy. - Our facilities such as the Bistro SAQ and the boutiques are equipped with ramps - Loto-Québec zone: flat site, accessible on snow - Camping de Bonhomme: sloping site, difficult to access (guide recommended)
  • - Dedicated spaces are set up for people with reduced mobility for the musical evenings and for the two parades. - Access to the musical evenings will be at the main entrance of the Zone Loto-Québec - For the Parade in the upper town, access will be via the entrance to the VIP area - For the parade in the lower town, access will be via the entrance to the VIP area To access these areas, you must reserve your place by calling 418-626-3716 or writing to bonhomme@carnaval.qc.ca
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All methods of payment in cash and/or by debit/credit card (except American Express) are accepted on the Carnival sites.
Pets are not allowed on Carnival site, except for assistance dogs.
Bonhomme is happy to visit schools, daycares, hospitals, etc. For any request, please contact: agenda.bonhomme@carnaval.qc.ca
The Réseau de transport de la Capitale (RTC) serves the Carnival sites. For those who are further away, we recommend carpooling through the AmigoExpress platform.
The Effigy is not required for children of 12 years old and under.    
The Quebec Winter Carnival offers its own food offerings at its sites to meet your needs. You can find these offerings at the Bistro SAQ, Chalet La Souche, the Queue de Castor food truck, the BBQ Géant Le Braisé, the Kraft food truck located on Grande-Allée, and on some slopes in the Cité de glisse. While the Carnival permits snacks and non-alcoholic beverages on its sites, it is prohibited to consume them in the food service areas.
All activities will still take place in case of snow shower, as long as there is no danger for the safety of visitors.
Carnival products act as firm sales. In the event that the product purchased is defective, please communicate to the following address: boutique@carnaval.qc.ca, then return your item to us at 205, boulevard des Cèdres, Québec, QC, G1L 1N8, during business hours. opening.
  • Online here; In participating Couche-Tard convenience stores in the Quebec City region, in the end of November 2024; In participating stores and hotels in the Quebec City region, starting January 13, 2025; At the entrance of the Carnival sites from February 7 to February 16, 2025.
During Carnival, lost items must be taken to the Information Booth, in front of the Loto-Québec Zone, at the corner of Grande-Allée/Honoré Mercier. At the end of the Carnival, all unclaimed items will be returned to the Carnival reception. The Effigy is non-refundable, we invite you to consult our purchasing policy on this subject, here.
During the Carnival, lost items should be brought to the Information Cabin, in front of the Zone Loto-Québec, at the corner of Grande-Allée/Honoré Mercier. At the end of the Carnival, all unclaimed items will be handed over to the Carnival reception. If you have lost an item on one of our sites, please send an email to reception@carnaval.qc.ca with the following information: First name, last name, phone number, email address, date of loss, and detailed description of the item.
We are implementing several actions to minimize our environmental impact. Additionally, we are very proud to have obtained the Biosphere Certification in 2024.
  • Recycling of residual materials sent to the City of Québec's biomethanation plant;
  • Effigy made from recycled maple syrup tubing, making it a 100% Québec product;
  • Merchandise mostly sourced from Québec, identified as Made in Québec;
  • Winter bike parking;
  • Option to offset carbon emissions when purchasing the Effigy;
  • Ecocups with recycling bins;
  • Consignaction boxes (can deposit).
• Alcohol and drugs or related paraphernalia ; • Chairs ; • Edged weapons or blunt objects ; • Pets (excepting assistance dogs) ; • Sticks, balls or balloons of any type ; • Glass or metal container ; • Video equipment, audio recording, professional cameras or drones ; • Fireworks or firecrackers ; • Large “Golf” type umbrella ; • Large “camping” style backpacks ; • Objects intended for sale/promotion, except with the written and signed permission of the Carnaval de Québec ; • Camera stands, selfie sticks, tripods or similar items ; • Laser pointers.

The Quebec Winter Carnival tolerates snacks and non-alcoholic drinks on its sites. Due to current sanitary standards, there will be no areas with seating reserved for consumption on the Carnival sites.

It is prohibited to smoke or vape (?) on the sites of the Quebec Winter Carnival.
Not only is Bonhomme unique, but he is also made of pure snow! As expected, there are no Bonhomme costumes available for sale or rent. For any other souvenirs of the Quebec Winter Carnival, we invite you to visit the Carnival boutique on Grande Allée, the Bonhomme Palace, Gougoune and Doudoune M. Christie, or to shop online on our website.
You can purchase Effigies keychains at any time from our online store for $3.   You can call 418-626-3716 or email boutique@carnaval.qc.ca to make a request.   Effigies 2024 will be available in May 2024. For instance, some school boards want to have Effigies to organize a Carnival in their schools. Effigies are also collected by certain individuals.
Do not hesitate to visit the websites of Destination Québec cité, Aboriginal Tourism, Wendake Tourism and Jacques-Cartier Tourism to prepare your stay. For any questions regarding the Carnival call 1 866 422-7628 Finally, we offer an information booth at the corner of Grande Allée and Honoré-Mercier Avenue.
Game books are available on our website in the Teacher section. Simply print and photocopy them for your students. You can also order old Effigies and posters by writing to boutique@carnaval.qc.ca. You will need to cover a cost of $0.75 per old Effigy, as well as the shipping fees.
On our Online Store.