Vidéotron Services

Vidéotron — Proud Partner of Carnival Services

Our priority is you! Vidéotron wants to make your Carnival experience even more memorable by offering services and thoughtful touches that meet your needs and expectations.

View the Carnival-Goer’s Guide
Vidéotron Shuttles

Vidéotron Shuttles

From February 6 to 15, 2026, enjoy the Vidéotron Shuttles, offered free of charge, to travel easily between our sites in Upper Town and Lower Town. Two shuttles will be in service, including one adapted for people with reduced mobility.

  • Service approximately every 30 minutes
  • Weekends: 10 AM → 5 PM
  • Weekdays: 12 PM → 5 PM

Serviced stops

  • Artigny / Jacques-Parizeau
  • Espace Quatre Cents Building

Track the shuttles in real time.

Track the shuttles live

Vidéotron Heated Zone for a warm break

The Vidéotron Polar Hideout

At the corner of Grande Allée and d’Artigny, take a warm break and recharge before diving back into the festivities. It’s free!

A heat squad will also be on site to help keep you warm throughout the festivities! Get ready to move!

Carnival-Goer’s Guide: practical info, maps, and schedules

Carnival-Goer’s Guide

Everything you need to plan your Carnival visit:

  • Map of sites and activities
  • Practical tips (clothing, access, etc.)
  • FAQ and rules to know
View the guide
Vidéotron Lost Children Program at the Carnival

Lost Children Program

A dedicated program to help reunite families quickly.

Visit the information booth or ticket counters to get an identification tag for your child. Write your name and phone number on it—if your child gets lost, it will be easy to reach you.

Vidéotron Information Booth at the Québec Winter Carnival

Information Booth presented by Vidéotron

Located at the corner of Grande Allée and Honoré-Mercier Boulevard, our team will be there to help you find your way, learn about the schedule, or get answers to your questions.

Snow sled transport will also be available to help carry your little ones around the sites. Limited quantities available!

Blow away, you’re on camera: a camera captures your best Carnival moments

Blow away, you’re on camera!

Ready to blow hard? On February 7, 8, 14 and 15, a squad equipped with Carnival trumpets will be on site to challenge you to make as much noise as possible. Prizes to be won!

Partners