Our priority is you! Vidéotron wants to make your Carnival experience even more memorable by offering services and thoughtful touches that meet your needs and expectations.

Travel efficiently between the main Carnival sites—stress-free! Vidéotron shuttles will be available from Upper Town to Lower Town, with stops at Espace Quatre Cents and the corner of Jacques-Parizeau / d’Artigny.

At the corner of Grande Allée and d’Artigny, take a warm break and recharge before diving back into the festivities. It’s free!

Everything you need to plan your Carnival visit:

A dedicated program to help reunite families quickly.
Visit the information booth or ticket counters to get an identification tag for your child. Write your name and phone number on it—if your child gets lost, it will be easy to reach you.

Located at the corner of Grande Allée and Honoré-Mercier Boulevard, our team will be there to help you find your way, learn about the schedule, or get answers to your questions.