Vidéotron Services

Vidéotron — Proud Partner of Carnival Services

Our priority is you! Vidéotron wants to make your Carnival experience even more memorable by offering services and thoughtful touches that meet your needs and expectations.

Vidéotron Shuttles

Vidéotron Shuttles

Travel efficiently between the main Carnival sites—stress-free! Vidéotron shuttles will be available from Upper Town to Lower Town, with stops at Espace Quatre Cents and the corner of Jacques-Parizeau / d’Artigny.

  • Approximate frequency: every 30 minutes
  • An online app will be available to track shuttles in real time
  • The complete schedule will be released very soon
Vidéotron Heated Zone for a warm break

Vidéotron Heated Zone and Ice Terrace

At the corner of Grande Allée and d’Artigny, take a warm break and recharge before diving back into the festivities. It’s free!

Carnival-Goer’s Guide: practical info, maps, and schedules

Carnival-Goer’s Guide

Everything you need to plan your Carnival visit:

  • Map of sites and activities
  • Practical tips (clothing, access, etc.)
  • FAQ and rules to know
View the guide
Vidéotron Lost Children Program at the Carnival

Lost Children Program

A dedicated program to help reunite families quickly.

Visit the information booth or ticket counters to get an identification tag for your child. Write your name and phone number on it—if your child gets lost, it will be easy to reach you.

Vidéotron Information Booth at the Québec Winter Carnival

Information Booth presented by Vidéotron

Located at the corner of Grande Allée and Honoré-Mercier Boulevard, our team will be there to help you find your way, learn about the schedule, or get answers to your questions.